Question 1

How much does new flooring cost?

Accepted Answer

Cost depends on the material, room size and subfloor preparation required. We provide free, no-obligation quotes so you know exactly what to expect — request one online or call us today.

Question 2

How long does installation take?

Accepted Answer

Most residential rooms are completed in 1–3 days. Larger or commercial projects are scheduled with a clear timeline, and we can work out of hours to minimise disruption.

Question 3

Do you offer a guarantee?

Accepted Answer

Yes. All of our installations are backed by a workmanship guarantee, and manufacturer warranties apply to the materials we supply.

Question 4

Can you install over underfloor heating?

Accepted Answer

Absolutely. Engineered wood and LVT are ideal over underfloor heating. We'll recommend the best compatible options during your survey.

Question 5

Do you remove and dispose of old flooring?

Accepted Answer

Yes, we offer full floor removal and responsible disposal, leaving a clean, level subfloor ready for your new installation.

Question 6

Which flooring is best for kitchens and bathrooms?

Accepted Answer

Waterproof options like LVT and quality vinyl are perfect for wet areas — durable, easy to clean and available in beautiful wood and stone effects.

Question 7

Do you offer free surveys and quotes?

Accepted Answer

We do. A specialist will visit, measure accurately, discuss your options and provide a detailed written quote at no cost.

Question 8

What areas do you cover?

Accepted Answer

We serve London, Essex and the surrounding Home Counties. Contact us to confirm we cover your postcode.

Frequently asked questions

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